shipping and return policy
Effective Date: 10/17/2024
Shipping Policy
At A Piece of Quiet Quilts, I take pride in processing and shipping your orders promptly and reliably.
Order Processing:
PDF Patterns: Instant download is available upon purchase, with a link sent directly to your email.
Printed Patterns and Other Physical Goods: Orders are processed within 2-3 business days. Shipping is done via USPS and includes tracking.
Shipping Times:
Domestic Orders: Please allow 7-10 business days for delivery.
International Orders: Please allow 10-14 business days for delivery. Actual delivery times may vary due to customs delays and the destination country.
Return Policy
All sales of digital products, including PDF patterns, are final. No returns, exchanges, or refunds will be provided under any circumstances. Once payment has been received and accepted, cancellations are not permitted for digital products.
For printed patterns and physical goods, a refund request can be made within 15 days of purchase by emailing [your email]. Please include your order number in your request. The cost of shipping is non-refundable.
If your printed pattern or physical goods arrive damaged or defective, please notify me within 7 days of receiving your order, and I will arrange for a replacement. Be sure to include photos of the damaged item and packaging when submitting your request.